Center for Teaching and Learning

Both at Austin Peay and nationwide, course redesign has become a popular means of improving the retention of students. The idea behind course redesign is not to lower our expectations of students so that more students pass, but rather to rethink the ways we teach a course in order to better accommodate our students’ learning processes. So how do we brainstorm a redesign proposal? What should we take into consideration?

A standard way we can increase our students’ access to course material is to offer them many points of entry into that material. We can provide visual, auditory, read/write, and kinesthetic options for our students to satisfy each learning objective. Some students have even undisclosed learning disabilities that impose obstacles to one particular learning style. Other students prefer one learning style over another. Often, students require the use of multiple learning styles before they can put all the pieces of the puzzle together. How can we provide these multiple options for our students to satisfy each learning objective?

It is true that most redesign efforts broach differences in students’ learning styles by hosting the course material in a variety of media online — or through purchased computer programs that purportedly resolve those differences. These technological approaches, however, do not always work.

What if a D2L shell becomes a mere repository for uploaded materials? Only those students who are already motivated to take the learning process into their own hands will bother with the uploaded resources. Moreover, not even those more motivated students are guaranteed to benefit from those resources. Without guidance, even motivated students can experience what we might call a “Baskin-Robins paralysis”: When there are a 101 options, many people don’t know which ones to choose and become paralyzed with indecision and inaction. Uploaded materials do not inherently encourage the students’ engagement, especially when those uploaded materials are not interactive.

Let us not forget the social element. No matter how good they are, neither digital resources nor purchased computer programs can resolve learning differences without a teacher’s drawing those diverse digital examples and exercises into class discussions. Most students learn socially. Until they experience other people’s interest in a topic and associate that topic with their own personal objectives (classroom social status or some higher objective), information remains meaningless to them. It lacks social signification.

The simple solution to all of these problems: departmental workshops.

1.) The more faculty members discuss how to encourage students to access learning resources, the more their students might use those resources.

2.) The more faculty members share with each other strategies for guiding students, for teaching them how to choose appropriate resources for their own specific learning habits, the more their students might discover an intimate relationship with learning.

3.) The more faculty members experiment with creating interactive course materials, the more their students might interact with those materials and retain some of that material under their fingernails — and perhaps more importantly, bring it with them, even beyond the confines of the course.

4.) The more faculty members explore how to take students’ solitary learning activities and transform them into social engagements, the more their students might engage the material while alone, specifically in order to interact better with their peers in the learning community.

Regular departmental conversations are important for a successful course redesign.

What if the departmental culture opposes a technologically enhanced course? Neither targeting different learning styles nor any of the four points outlined above requires technology. Technology is a tool, not an objective.

Student engagement with the material is the objective. An increase of student engagement will improve retention and graduation rates and enhance student learning. Brainstorm how to achieve the objective, not how to use technology in the classroom. Both your peers and students will thank you for it.

Last Friday, Dr. John Volker and I had a conversation about online and hybrid courses that has left me thinking. First, Dr. Volker recited the all-too-common reason for a professor’s resisting online educational trends: The students don’t get the same out of an online course that they get out of an on-ground course. Then Dr. Volker pointed out another variation of that same complaint: Students don’t get as much out of an online course as they do from an on-ground course. Dr. Volker agreed with the first point but not with the second. Why?

When a teacher chooses the on-ground classroom model as the basis for online interaction, Achilles never catches the tortoise. When a teacher designs a digital interaction to simulate a traditional one, all the students get is an inferior imitation that will never catch up with the real thing.

Does this mean we teachers should resist online educational opportunities? Is Achilles really an inferior imitation of a tortoise? Absolutely not, Dr. Volker insists. We instead should abandon the on-ground model when we design online interactions. Let Achilles run his own path.

Classroom interactions have an embodied crowd effect. If a teacher can generate enough personal, kinetic excitement for the material, that excitement spreads relatively easily to those students who are already engaged. Through these students’ overt excitement, other students who are more interested in their classmates than in the material, in turn, can develop vicarious interest in the material. And even vicarious, sustained interest increases the likelihood of learning.

However, online course interactions have different dynamics than those of an on-ground course. A classroom discussion might silence some shy students who are concerned about how they are perceived. But a disembodied engagement might offer those students the masks — or in digital terminology, the avatars — they need to protect their senses of self from the fires of heated intellectual confrontations.

I don’t want to suggest that this or any other difference we encounter in an online setting is always a benefit. The mask effect can embolden some students to the point of their initiating “flame wars” — or in lay terms, those unproductive contests for domination that sometimes transpire in a discussion-board setting. Where digital engagements differ from on-ground interactions, problems can arise. But those problems often unveil sites where we haven’t adequately reconceptualized online interaction. In other words, the mask effect that produces flame wars is not inherently an obstacle to the learning process.

What are some other potential benefits of an online setting?

The most common answer has to do with the difference in students’ learning styles. Many students have to utilize multiple modes of engagement — visual, auditory, read/write, kinesthetic — before they’ll fully grasp the course material. Others need to be able to access the course material in one specific mode. An online interface can host a variety of learning opportunities in an array of different mediums.

But an on-ground course also can diversify modes of engagement for diverse learning styles. So what is distinctive about an online environment?

There are two distinctions in particular that draw me to online learning environments. First, digital mediums potentially level the playing field for the different learning styles. What does that mean? Those who learn the easiest by reading and writing (such as those students who become teachers) traditionally have had an advantage over other students — to a large degree because reading and writing are both recursive activities. In other words, text is reviewable both in selective parts and as a whole. Students who learn the easiest by reading and writing can revisit course material either in specific areas of uncertainty or as a global narrative. For other students, the course material ends up reduced to a collection of classroom activities — singular events that fade per the human limitations of memory.

Digital mediums attribute the recursive characteristic of written text to non-written mediums. If students need to pause and review the last few moments of a lecture, they can. In an online environment, kinetic learners can actively and repeatedly engage with what in a classroom or a textbook might be little more than a stable diagram.

In fact, as far as kinetic learners are concerned, hypertext reconfigures written text into a tactile experience. That is, digital mediums level the playing field by attributing not only the characteristics of written text to non-written mediums, but also the characteristics of non-written mediums to written text.

Although digital mediums undoubtedly help students who are not inclined to learn through reading or writing, digital mediums similarly help those who do prefer reading and writing. Both teachers and students can write on videos and thereby attribute the quality of written text to visual and auditory learning experiences. In other words, digital mediums potentially level the learning playing field, not by handicapping those who excel in more traditional environments, but rather by opening up each and every learning opportunity to every learning style.

The second distinction that draws me to online learning environments has less to do with D2L, Angel, Blackboard, or other course-shell providers than with the free online learning activities, like blogging and microblogging. A professor can require that students blog or microblog about their learning experiences, link their monologues to an extracurricular online community about that particular topic, and thereby increase the likelihood that their students will remain engaged in a learning community about that topic even beyond the termination of the course. If we tie our students’ learning to the confines of a course, that learning can end with the completion of the semester. If we tie that learning to a more permanent community, our students’ learning, even about a particular topic, will likely become more permanent.

These are just two of what are possibly an infinite number of potentially positive ways that an online environment can uniquely contribute to the learning experience. In other words, Dr. Volker is right. Students don’t get the same out of an online course that they get out of an on-ground course, and if we teachers take the time to analyze how online environments differ from classroom environments, we can transform those differences into an improved learning experience.